Five things a local business needs to do well with reviews. Vikhyati sets all of them up for you.
Everything you need to earn, manage and show reviews
Collect: ask every customer, on every channel
Text and email requests after every job, with reminders. QR codes and NFC cards for the counter. Spreadsheet uploads, booking and payment integrations, and short video testimonials when you want more than stars.
Respond: every review answered, with AI on your side
Every review from every platform in one place. The AI Review Assistant drafts replies in your tone for you to approve. Auto-respond answers every new review within minutes and can work through old, unanswered reviews too. AI Insights turns hundreds of reviews into a plain-English summary of what customers praise and what they complain about.
Display: put your best reviews to work
Sliders, grids, badges, pop-ups and a wall of love that match your brand and update on their own. Share reviews to social media as ready-made images.
Protect: hear about problems privately
Unhappy customers are routed to a private feedback form so you can fix the issue first. Happy customers go straight to Google. You decide the rules.
Measure: know where you stand
Weekly reports on ratings and response times. The Local Search Grid shows where you rank on Google Maps street by street. AI visibility checks whether ChatGPT and Google AI recommend you.
Doing it yourself versus working with us
| Doing it yourself | With Vikhyati | |
|---|---|---|
| Asking every customer for a review | When you remember | Automatic, after every job |
| Replying to reviews | Log in to each platform | One inbox, AI-drafted replies |
| Replying to old, unanswered reviews | No | Yes |
| Catching unhappy customers early | No | Yes |
| Showing reviews on your website | Copy and paste screenshots | Live widgets that update |
| Knowing where you rank on Google Maps | No | Yes |
| Knowing if AI assistants recommend you | No | Yes |
| Knowing what customers praise and complain about | Read them one by one | AI Insights summary |
Ready to take control of your reviews?
Set-up takes a few minutes. We connect Google and Facebook with you.